Productivity

Is Your Organization’s Challenge External or Internal?

Regardless of a company’s product, service, market, or industry, there is competition. For most companies, competition is fierce and intensifying. Adding to the threats from rival competitors are ever more demanding customers. Customers armed with multiple supplier options continue to ask for more. They want more services, features, and attractive terms, yet often don’t want […]

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The Definition of Done – Don’t Take It for Granted

When you think of something being done, i.e. completed, what do you think of? Do you think of a project where the bulk of the work has been performed or one where all of the work, including post-project clean-up and documentation, has been completed? Do you think about the unseen details being taken care of

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Diagnosing the Eight Organizational Dysfunctions

Unless you are a trained therapist, you’ve probably never heard of the DSM-5—the Diagnostic and Statistical Manual of Mental Disorders, Fifth Edition. It is the 2013 update to the American Psychiatric Association’s classification and diagnostic tool for mental disorders. In the United States, the DSM serves as the primary authority for psychiatric diagnosis. It is

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What Is More Deserving of Your Attention – Money or Time?

You might think of money as your most precious resource, but in the coming year I hope you’ll think of something else – your time. If you are like most, you are focused on making money, but recognize that money is a resource of secondary importance. Time is your most important resource. How you spend

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