The importance of this real-time decision by the coach can’t be overstated. Any validation of Julie’s thinking, especially in her frame of mind, could have a lifelong impact on Julie. And not necessarily a positive one.
If you are like most people, helping others change doesn’t always work. In fact, it rarely works. Change is difficult. Habits are hard to break. Yet people do change. People quit smoking and stop drinking. Kids learn to do things right, at least eventually. Employees develop new skills. People learn self-control. What is the difference between the situations that turn out well and those that don’t?