Great Boss Test
Assess yourself, or your boss, against this list of attributes of great bosses who set up their employees for success and develop a team of top-performers.
Coaching
Do People Perform Better When Driven by Fear or Hope?
People think and act based on many influences, but two stand out as more influential than most – fear and hope. Both fear and hope drive us to act in ways we would not otherwise. Fear, for example, drives people to install home security systems and say “no” to risky business ventures. Hope drives people …
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Feedback – What’s Wrong with “Focus on the Behavior”?
If you’ve been a manager for very long, you’ve undoubtedly been told to “focus on the behavior, not the person” when giving feedback. I’ve heard it throughout my career, but like so many clichés, it is a bit oversimplified. Actually, it really doesn’t make sense. Isn’t a person’s behavior part of their being a person? …
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What Coaching Is and Isn’t
Great decision makers focus on the problem to be solved before considering solutions. They ask “why” several times to identify the root cause(s) that are most deserving of their attention. The reason—most problems when first encountered are symptoms of deeper issues. When you ask “why do we have this problem” a few times, you get …
Learning Principles You May Not Know
Some people like structure in what they do. Some don’t. Those who don’t say structure inhibits flexibility and creativity. Structure doesn’t accommodate unplanned requests and urgent matters. Structure is no longer appropriate for our contemporary society described as volatile, uncertain, complex, and ambiguous (VUCA). They say “structure is no fun.” In contrast, those who like …
