What do managers routinely do that frustrate their employees? And parents do that frustrate their children? And spouses do that frustrate each other? One of the most common frustrations people experience is being told what to do. Kids get really tired of their parents telling them what to do. Hence, kids leave their stuff all over […]
What Is Wrong with Telling People What to Do? Read More »
Have you ever been in a conversation when someone said something inaccurate, you corrected them, and then they became defensive? Or you pointed out a colleague’s shortcoming and discovered later they stopped talking to you because of it? Or you tried to help your spouse improve in some way which created hurt feelings and an argument?
When Is it Your Business to Correct Someone? Read More »
If you think about where organizational learning budgets and resources are allocated, the area that generally comes to mind is training. The design, development, and delivery of training receives much of a learning organization’s attention. Yet there are two other areas that have just as much of an impact on the effectiveness of organizational learning
Training Isn’t What Motivates Employees to Change Read More »
Have you ever attended a self-improvement themed seminar and wished that someone else who needed to hear the message could have been there with you? Or sat in a religious service and thought about someone else who needed to hear the sermon? Or read a self-help book and wished someone else would read it too?
Those Who Need Help May Not Be the Ones You Think Read More »
Have you ever been part of an organization where the path to getting work done was more like a dirt road with potholes than a high-speed freeway? Where obtaining approvals, reaching decisions, and achieving desired outcomes were needlessly slow. Maybe departments competed with each other rather than helped each other. Perhaps drama, politics, and bureaucracy
Playbooks Aren’t Just for Sports Read More »
