How to Explain Without Defensiveness
Yes, explanations are part of good communications. But the timing and method of explanation can make it come across as either appropriate or inappropriate.
Communications
How to Communicate Differences
How do effective communicators share ideas and feelings that might be at odds with what someone else is feeling, thinking, or doing without making them feel coerced or pressured? How do effective listeners receive ideas without thinking they are being controlled or manipulated? Listed below are a few best practices to consider.
Say “Yes, If …” Instead of “No, Because …”
When people ask for assistance, resources, or information, our response often reveals our attitude. Especially telling is when we respond without thought.
Dealing with Micromanagers
In their defense, they are often smart and experienced. They know a lot about what works and what doesn’t. But how much joy is it to always be told what to do? How demotivating is it to rarely use your own ideas or perform tasks the way you would like to do them?
Talking vs Asking
Do you think talking versus asking and listening is an important distinction? Does it really matter if someone likes to do most of the talking? If the answer isn’t clear, here are a few circumstances to consider:
