How often are people told they are an organization’s most important asset? If an organization is smart, they say it often. But saying it doesn’t equal doing it. Nor is there agreement on what putting people first means. So many managers talk about people being important, but do little to truly care for and nurture them. …
What do studies of successful people consistently find to be at the root of their success? Intelligence? No. Creativity? No. Efficiency? No. Finance or other domain skills? No. While these and many other capabilities are important, they pale in comparison to people skills. People with the best interpersonal skills are the most consistently successful in life. …
The #1 Skill Underpinning Successful Relationships Read More »
What do managers routinely do that frustrate their employees? And parents do that frustrate their children? And spouses do that frustrate each other? One of the most common frustrations people experience is being told what to do. Kids get really tired of their parents telling them what to do. Hence, kids leave their stuff all over …
Have you ever been in a conversation when someone said something inaccurate, you corrected them, and then they became defensive? Or you pointed out a colleague’s shortcoming and discovered later they stopped talking to you because of it? Or you tried to help your spouse improve in some way which created hurt feelings and an argument? …
If you think about where organizational learning budgets and resources are allocated, the area that generally comes to mind is training. The design, development, and delivery of training receives much of a learning organization’s attention. Yet there are two other areas that have just as much of an impact on the effectiveness of organizational learning …
Training Isn’t What Motivates Employees to Change Read More »
