For sure good communication requires being an active listener, showing empathy, seeking to understand before being understood, simplifying, and being respectively candid. But there is another element of good communication that isn’t as obvious: not leaving important details to chance. In other words, not making assumptions and taking important details for granted.
Should we just listen to people when they say good things to us and ignore people when they say not-so-good things? That might make us feel better but what if someone says something we don’t like, but is actually helpful to us?
Our past accomplishments, mistakes, and circumstances are what we and others often think about when considering who we are. To most, this seems perfectly logically and factually accurate. After all, our past is our story. It reflects our previous decisions, experiences, and abilities. It reflects our prior character, attitude, and knowledge. Perceptions are often based on realities.
Great leaders don’t focus on results. They focus on that which produces results. If organizations, families, or virtually any group of people want to achieve success as a whole, the best way is to help those within the group achieve their individual success.
What is clear is that whether expecting, establishing, or rebuilding trust, there are many elements to consider. Listed below is a list. Use it as a checklist in your relationships to gauge the extent to which trust is present.
