If you want to establish a desirable culture that enables your team, company, or family to achieve its strategies and goals, anything and everything might deserve your attention. This includes what is observable, like the top of an iceberg, but also what is hidden which is often even more substantial.
…. learning how to limit the negative impact others have on us could easily require reading a library of books and years of practice. There are large volumes like the PMBOK that project managers refer to when many people are being depended upon in large projects. The good news, though, is there are common-sense practices you can immediately adopt.
The root word in community is “common.” Being in community provides a sense of belonging based on something in common. This sense of belonging and associated commitment is what underpins top-performing teams at work and in sports. It is the connection that binds families beyond ancestry and friends beyond acquaintance.
For sure good communication requires being an active listener, showing empathy, seeking to understand before being understood, simplifying, and being respectively candid. But there is another element of good communication that isn’t as obvious: not leaving important details to chance. In other words, not making assumptions and taking important details for granted.