Retention

Green horizontal arrow with the words Player and Coach on opposite ends showing the difference between the roles

Great decision makers focus on the problem to be solved before considering solutions. They ask “why” several times to identify the root cause(s) that are most deserving of their attention. The reason—most problems when first encountered are symptoms of deeper issues. When you ask “why do we have this problem” a few times, you get […]

Have you ever thought “I need to find another job.” Or had one of your top performing employees find another job? If you’ve been in the workforce very long, of course you have. Everyone gets restless at some point. People get tired of doing the same task or job on a repeated basis. People lose