Efficiency

Playbooks Aren’t Just for Sports

11/01/2014 / By Mike Hawkins / Coaching, Leadership, Operational Excellence

Have you ever been part of an organization where the path to getting work done was more like a dirt road with potholes than a high-speed freeway? Where obtaining approvals, reaching decisions, and achieving desired outcomes were needlessly slow. Maybe departments competed with each other rather than helped each other. Perhaps drama, politics, and bureaucracy …

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What Do You Put First – Process or Technology?

11/01/2013 / By Mike Hawkins / Operational Excellence, Productivity

Do you consider yourself structured or unstructured? Do you appreciate processes and systems or do you prefer flexibility and the freedom to do what you want when you want? There are clear advantages to both preferences, but the perspective I hope you’ll have for the next few minutes is that processes and systems are valuable …

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