Coaching

diagram showing where to give feedback: to the person, behavior, or result

Feedback – What’s Wrong with “Focus on the Behavior”?

If you’ve been a manager for very long, you’ve undoubtedly been told to “focus on the behavior, not the person” when giving feedback. I’ve heard it throughout my career, but like so many clichés, it is a bit oversimplified. Actually, it really doesn’t make sense. Isn’t a person’s behavior part of their being a person? …

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What Is More Important than Having Goals?

How many times have you been told that goals are important to your success? Probably hundreds if not thousands of times. You’ve heard it from bosses, trainers, spouses, and parents. You’ve heard it from management gurus, motivational speakers, consultants, and coaches. You’ve likely been advised to make your goals SMART – specific, measurable, agreeable, realistic, …

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