Behaviors

diagram showing where to give feedback: to the person, behavior, or result

Feedback – What’s Wrong with “Focus on the Behavior”?

If you’ve been a manager for very long, you’ve undoubtedly been told to “focus on the behavior, not the person” when giving feedback. I’ve heard it throughout my career, but like so many clichés, it is a bit oversimplified. Actually, it really doesn’t make sense. Isn’t a person’s behavior part of their being a person? …

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