If you’re like many people, your first reaction might be to impress by talking about yourself. You might think a little name dropping, references to your achievements, anecdotal mention of your capabilities, or use of a sophisticated vocabulary would be the way to go. You wouldn’t think self-deprecation and humility would be most appropriate if you were hoping to impress someone.
What is the most critical skill to people’s success – personally or professionally – yet also the most elusive? Time management? Strategic thinking? Discipline? Decision making? No. While these are important, they pale in comparison to communication skills. Attentive listening, asking relevant questions, showing empathy, and knowing how to handle difficult communications are the most
If you’ve attained a significant position of responsibility you’ve undoubtedly performed well in many ways. You’ve worked long hours and kept going when others would have given up. You’ve made decisions, put yourself at risk, and taken actions that few others had the courage to take. You pursued goals that others thought were foolish and
