Have you ever been part of an organization where the path to getting work done was more like a dirt road with potholes than a high-speed freeway? Where obtaining approvals, reaching decisions, and achieving desired outcomes were needlessly slow. Maybe departments competed with each other rather than helped each other. Perhaps drama, politics, and bureaucracy […]
Operational Excellence
When you think of something being done, i.e. completed, what do you think of? Do you think of a project where the bulk of the work has been performed or one where all of the work, including post-project clean-up and documentation, has been completed? Do you think about the unseen details being taken care of
Unless you are a trained therapist, you’ve probably never heard of the DSM-5—the Diagnostic and Statistical Manual of Mental Disorders, Fifth Edition. It is the 2013 update to the American Psychiatric Association’s classification and diagnostic tool for mental disorders. In the United States, the DSM serves as the primary authority for psychiatric diagnosis. It is
Do you consider yourself structured or unstructured? Do you appreciate processes and systems or do you prefer flexibility and the freedom to do what you want when you want? There are clear advantages to both preferences, but the perspective I hope you’ll have for the next few minutes is that processes and systems are valuable