You’ve experienced it before, probably in the last few days, either with people at work or family at home. Someone says or does something that offends someone else. A disagreement ensues. After both parties become embroiled in the conflict, who started it and often the reason are long forgotten. From an outsider’s perspective the cliché “it …
What do studies of successful people consistently find to be at the root of their success? Intelligence? No. Creativity? No. Efficiency? No. Finance or other domain skills? No. While these and many other capabilities are important, they pale in comparison to people skills. People with the best interpersonal skills are the most consistently successful in life. …
The #1 Skill Underpinning Successful Relationships Read More »
Have you ever received bad advice? Or worse, acted on it? Been given information that hurt more than it helped? Perhaps you hired someone based on a referral who fell short of expectations? Or pursued a sales opportunity that merely wasted time? Or started a relationship that ended with a thud? Or ended a relationship that …
How to Train Your Instinct to Filter Out Bad Advice Read More »
What do managers routinely do that frustrate their employees? And parents do that frustrate their children? And spouses do that frustrate each other? One of the most common frustrations people experience is being told what to do. Kids get really tired of their parents telling them what to do. Hence, kids leave their stuff all over …
What is the most critical skill to people’s success – personally or professionally – yet also the most elusive? Time management? Strategic thinking? Discipline? Decision making? No. While these are important, they pale in comparison to communication skills. Attentive listening, asking relevant questions, showing empathy, and knowing how to handle difficult communications are the most …
