For sure good communication requires being an active listener, showing empathy, seeking to understand before being understood, simplifying, and being respectively candid. But there is another element of good communication that isn’t as obvious: not leaving important details to chance. In other words, not making assumptions and taking important details for granted.
What is the most critical skill to people’s success – personally or professionally – yet also the most elusive? Time management? Strategic thinking? Discipline? Decision making? No. While these are important, they pale in comparison to communication skills. Attentive listening, asking relevant questions, showing empathy, and knowing how to handle difficult communications are the most
