accountability

…. learning how to limit the negative impact others have on us could easily require reading a library of books and years of practice. There are large volumes like the PMBOK that project managers refer to when many people are being depended upon in large projects. The good news, though, is there are common-sense practices you can immediately adopt.

If you can find an alternative resource, supplier, or provider, you might pursue that option. But what if you need someone whom you can’t merely replace or outsource? What can you do to get them to do what they agree to, especially when they have a habit of not being dependable?