Many organizational leaders are operationally oriented. They were promoted from operational roles or still work in operational roles, so they are naturally operationally inclined. They primarily give their attention to an existing strategy rather than create a new one. They focus on doing more of, or doing better at, what they already do.
Maybe the more accurate core value that organizations should use to move past “innovation” being merely a generic platitude is “get comfortable with being uncomfortable.”
If you prefer certainty and generally avoid trying new ideas, especially when mistakes are likely, consider reframing your philosophies on mistakes. Or if you believe in innovation, but make people feel like failures when they make a mistake, here are a few principles to consider adopting
There has been a massive shift in buyer behavior in recent years. The most obvious example is online buying for which Amazon is the poster child. If you are a retailer, you know the shift very well. Or if you worked for Borders Books, Blockbuster, Toys R Us, Sears, or any one of the thousands
