Reframing

Another way to think about our brain’s two systems is that we have one we control and one we don’t. They are both part of us, but because the fast one happens automatically you might be tempted to think of it as not being you because you have little control of it. You may have said to yourself at some point, “where are these thoughts (or feelings) coming from?”

When you think about what works well in your organization, what comes to mind? Are you most proud of your ongoing product innovation, top-quality customer service, or harmonious teamwork? How about what doesn’t work so well? Is it your slow approval processes, lack of sense of urgency, or inability to obtain higher margins? You can

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