“Mike and I met via a mutual work associate, and realized immediately the value Mike could bring to Webroot. Mike and I spent a few hours planning a sales kickoff training session for more than 250 people on the value of customers. He delivered a customized presentation from Mike’s “Ten Tips to Maintaining Your Customer Service Edge” interwoven with real examples from Webroot’s customer support. It was a great learning and inspirational experience for the entire field team. Simply put, Mike hit the bull’s eye not once, but four times in a row! Fantastic consultant and I plan to use him again next year, as well as for my own personal development.”
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