6.2: Change Management Discussion

Question 1 of 3

1. Question

What skills are most important to manage change?

This response will be awarded full points automatically, but it can be reviewed and adjusted after submission.

Question 2 of 3

2. Question

Place the following change management best practices in their ideal order:

Involve people in planning the implementation of the change
Celebrate the successful change that was made
Focus on people’s mindset
Provide support and coaching
Acknowledge and address potential obstacles
Paint a positive picture of the better future ahead
Gain people’s buy in for the change
Create discomfort with the status quo
Craft a detailed implementation plan
Define your change management strategy and plan
Keep people informed about the progress being made

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Question 3 of 3

3. Question

Scenario: You have been doing a great job of leading your team for several years. You’ve consistently achieved your goals. As a result, you have been promoted to division president. Because you know how important culture is to your division’s overall performance, one of your first priorities is to evaluate the culture of your new organization.

Outline how you would evaluate the organization’s culture and the attributes you would evaluate:

This response will be awarded full points automatically, but it can be reviewed and adjusted after submission.