4.3: Coaching Approach Discussion
4.3: Coaching Approach Discussion
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Question 1 of 2
1. Question
How are you doing at applying the steps in the preceding situational coaching approach?
Place a 1-10 in the blank for each coaching action: 1=no capability or execution; 10=you are fully capable and executing.
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- Deciding when to coach:
- Emphasizing the why:
- Reviewing expected behaviors:
- Complimenting past contributions:
- Creating awareness of the problem or opportunity:
- Asking for their perspective:
- Assessing the situation and their needs:
- Asking questions to uncover root causes:
- Gaining agreement on the problem or opportunity:
- Reviewing lessons learned:
- Brainstorming solutions:
- Agreeing on solutions:
- Documenting an action plan:
- Tracking progress:
- Providing coaching to sustain the why, what, and how:
CorrectIncorrect -
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Question 2 of 2
2. Question
Scenario: You have a new first-line sales manager on your team. Pedro was promoted two months ago from his senior sales representative position. He was a very successful sales person, but is struggling a bit in his new management role. He continues to operate as an individual contributor, i.e. player on the field, rather than a leader, i.e. coach on the sidelines. Of course, he needs to “get on the field” from time to time, but he needs to be much more discerning about when he chooses to do so.
You’ve scheduled a 1on1 with Pedro to coach him on how to transition from being the team’s key player to being the team’s coach.
What might be the root causes preventing Pedro from leading?
Outline the key points of your conversation with Pedro:
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This response will be awarded full points automatically, but it can be reviewed and adjusted after submission.
Grading can be reviewed and adjusted.Grading can be reviewed and adjusted. -